Careers at Vancouver Lawn

 

The Vancouver Lawn Tennis & Badminton Club (“the Club”) is the city’s premier racquets, fitness, and social club; offering exceptional tennis, badminton, squash, fitness and aquatics programming, along with a variety of social events with upscale-casual dining in 3 restaurants. We are proud of the exceptional standard of service provided by our dedicated staff. If you are an enthusiastic individual committed to supplying superior service in a gracious and dynamic environment, we welcome your application.

current opportunities:

Position Description Title: Office Administrator
Reports to: Membership & Marketing Manager
Responsible for: Front Desk Staff and Club Administration Services  

As a key member of the administrative team at the Club, the Office Administrator is responsible for supervising and leading the Front Desk Staff and helping to facilitate outstanding membership services for over 4,000 members.  

Duties & Responsibilities:
- Oversee general office duties, assist with incoming calls & email inquiries, and handle member inquiries.
- Provide outstanding service for the benefit of Club Members & their guests.
- Assist Club departments & the Management team with administrative duties and projects as needed.
- Responsible for updating the change room locker waiting lists and related locker services.
- Maintains the organization of all Front Desk binders (Functions, Tournaments, Events, Lost & Found, Manuals, Guest Register, Reciprocal Clubs and Security Card Registration). 
- Provides the General Manager with administrative support as needed.
- Oversees all Club incoming and outgoing mail and the Club letter & packages board.
- Hiring, training & scheduling of Front Desk Staff, and ensuring coverage for all shifts during Club operating hours.
- Provides supervision, guidance & direction to the Front Desk Staff.
- Conducts Front Desk Staff performance reviews and disciplinary action if required.          

Position Requirements/Qualifications:  
- Previous supervisory experience in a busy office environment and responsible for direct reports.
- Proven leadership skills.
- Fluent with English writing & verbal communication.
- Excellent organizational and time-management skills.
- Highly accountable.
- Strong interpersonal and relationship building skills.
- Able to discreetly handle confidential information.
- Proficiency with MS Office, and with intermediate to expert knowledge of Excel and Adobe.
- Experience with Jonas Software is an added bonus.  

This is a salaried position with benefits, and is commensurate based on related experience. Due to the volume of inquiries, only those candidates being considered for interviews will be contacted. This posting will remain active until the position has been filled. Please email your cover letter and resume to Paul Maaker, Membership & Marketing Manager, at pmaaker@vanlawn.com. Thank you for your interest in working at the Vancouver Lawn Tennis & Badminton Club.  

THE CLUB ACCEPTS UNSOLICITED RESUMES FOR: 

  • Food Servers
  • Housekeeping 
  • Maintenance
  • Front Desk staff 
Please forward your resume and cover letter to our general email address: info@vanlawn.com. Regretfully, we are only able to contact applicants selected for further consideration. Resumes will be held on file for three months.