Careers at Vancouver Lawn
The Vancouver Lawn Tennis & Badminton Club (“the Club”) is the city’s premier racquets, fitness, and social club; offering exceptional tennis, badminton, squash, fitness and aquatics programming, along with a variety of social events with upscale-casual dining in 3 restaurants. We are proud of the exceptional standard of service provided by our dedicated staff. If you
are an enthusiastic individual committed to supplying superior service
in a gracious and dynamic environment, we welcome your application.
Position Description Title: Office
Reports to: Membership & Marketing
Responsible for: Front Desk Staff and Club Administration
As a key member of the administrative
team at the Club, the Office Administrator is responsible for supervising and
leading the Front Desk Staff and helping to facilitate outstanding membership
services for over 4,000 members.
Duties & Responsibilities:
- Oversee general office duties, assist
with incoming calls & email inquiries, and handle member inquiries.
outstanding service for the benefit of Club Members & their guests.
- Assist Club departments & the Management
team with administrative duties and projects as needed.
- Responsible for updating the change room
locker waiting lists and related locker services.
- Maintains the organization of all Front
Desk binders (Functions, Tournaments, Events, Lost & Found, Manuals, Guest
Register, Reciprocal Clubs and Security Card Registration).
- Provides the
General Manager with administrative support as needed.
all Club incoming and outgoing mail and the Club letter & packages board.
- Hiring, training & scheduling of
Front Desk Staff, and ensuring coverage for all shifts during Club operating
- Provides supervision, guidance &
direction to the Front Desk Staff.
- Conducts Front Desk Staff performance
reviews and disciplinary action if required.
- Previous supervisory experience in a
busy office environment and responsible for direct reports.
- Proven leadership skills.
- Fluent with English writing & verbal
- Excellent organizational and time-management
- Highly accountable.
- Strong interpersonal and relationship
- Able to discreetly handle
- Proficiency with MS Office, and with
intermediate to expert knowledge of Excel and Adobe.
- Experience with Jonas Software is an
This is a salaried position with
benefits, and is commensurate based on related experience. Due to the volume of
inquiries, only those candidates being considered for interviews will be
contacted. This posting will remain active until the position has been filled. Please email your cover letter and resume
to Paul Maaker, Membership & Marketing Manager, at email@example.com. Thank you for your interest in
working at the Vancouver Lawn Tennis & Badminton Club.
THE CLUB ACCEPTS UNSOLICITED RESUMES FOR:
Please forward your resume and cover letter to our general email address: firstname.lastname@example.org. Regretfully, we are only able to contact applicants selected for further consideration. Resumes will be held on file for three months.
- Food Servers
- Front Desk staff